Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.
The Jobs to Be Done Playbook  By  cover art

The Jobs to Be Done Playbook

By: Jim Kalbach, Michael Schrage - foreword
Narrated by: Tom Parks
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $17.49

Buy for $17.49

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

"Jobs To Be Done is key to building successful products, and this book masterfully gives a step-by-step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build Trap

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice-to-have, it's a strategic imperative.

The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

©2020 Jim Kalbach (P)2024 Ascent Audio

What listeners say about The Jobs to Be Done Playbook

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.